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Cancellation Policy

Please read carefully.
School lessons

Please contact me directly by e-mail, text, or phone and let me know you child can not make it to the days lesson preferably the night before so a make up lesson can be arranged & the lessons content music can be put aside for your child.
​ Refunds will not be given.
If a student cannot carry on into the next term please contact me before the start of the next term.
It will assumed that the student will be continuing with lessons into the next term, payment  will be expected

Lessons are on the same day same time every week unless a public holiday. 

There is a minimum class.
Later in the year classes maybe joined together if the next terms class does not have the numbers


Private lessons

If a student is sick, at a zone day or any other reason please contact me at least 24 hrs before the lesson by phone or at the latest before 7.30a.m. on the day of the lesson.

Any cancellation after this time will incur a %50 lesson fee. If I come to a private lesson and a child is at home sick or not there the FULL lesson price will be charged

Why?
A call 24hrs before allows me to call my other students I have on the day of your students cancelled lesson and move them to an earlier time so I don't have a wasted hour in my day with no income.

Or It gives me a chance to slot in one of my 'stand-by' students to make up the cancelled time.




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